I was at Wal-Mart the other day and I bought a couple of items. I get to the register, I get out my wallet to pay. The cashier tells me the total, (that I hear as $20.79) I get out the exact change because I don't want to break a 5 dollar bill for 79 cents. The cashier is looking at it. She counts it. She is puzzled. She actually doesn't know what to do.
Oh. I must have misunderstood, I leaned over to see the total on the display screen, I see its .09. Not a big deal, I gave her too much, I say I'm sorry. She hands it back to me, I give her back 20.09. We should be good now.
You got a hearing impaired person here, who apparently cant read either. Poor cashier. (to her credit she was very nice throughout the entire ordeal.) I can see the people behind me trying to figure out what my problem is. I'm embarrassed now. Why didn't I just say I was hearing impaired? I don't know. Too many years living in the hoh closet. I was caught off guard I guess. Anyway, the girl says she needs more money, I know this by her gesture, still not really understanding, just guessing. So I give her a 5 dollar bill. Okay. That should take care of it what ever it is, lets just get on with this. I want to get out of here.
She still needs two more dollars. Finally the first thing I've truly understood her say. I get my wallet out, give her another 5.
I walk out studying my receipt and it all becomes clear. She said $27.09. NOT $20.79
All of this happened because I heard seventy instead of seven. Two little letters caused that much agony.
I may not be able to stop it from happening again but I can keep from prolonging my agony.
The Mom's Club Book Club
1 week ago